Staff » Complaint Process

Complaint Process

Members of the public, parents, students, and staff are encouraged to make their concerns known to the district and to give the district an opportunity to review those concerns and respond to them in a timely manner.

Parents, students, and staff work together frequently to address concerns and improve the educational experience for students. Whenever possible, concerns should be resolved by communication with the individual teacher or other school employee directly involved in the issue. This type of collaboration is often the most direct and effective way of addressing concerns. If this does not resolve the concern, a complainant is encouraged to speak with the administrator of the school or department.

Because most concerns are resolved through an informal, problem-solving process, the district encourages its use before the filing of a formal written complaint. Using the informal process is optional, however, and a formal complaint may be filed at any time using the formal complaint procedures described in District Policy KL.

A formal complaint may be filed by completing the Formal Complaint Form and submitting it to S.A. Linenberger, Deputy Superintendent and Civil Rights/Title IX Coordinator. Contact Linenberger at:
Email: [email protected]
Phone: 503-554-5000
Address: 714 E. Sixth St. Newberg, OR 97132

If you have questions, please contact the Superintendent’s Office:

Dr. Stephen Phillips 
email: [email protected]
Address: 714 E. Sixth St, Newberg OR 97132-3406
Phone: (503) 554-5000, Fax: (503) 538-4374
Office hours:  8:00 am - 4:00 pm  Monday-Friday 


Accessibility: If a complainant needs translation/interpretation services or is unable to put the complaint in writing due to conditions such as a disability or illiteracy, please contact [the Superintendent’s Office]. District staff will assist the complainant with translation/ interpretation services and provide accommodations
as appropriate.

If you have any questions regarding the District’s complaint process, please contact us

The following Board Policies contain information and processes for specific areas of complaint:


                                      Board Policies Governing Complaint Procedures

Type of Complaint Board Policies Admin Regulations

Public & Student Complaints



Please use the NDPS Complaint Form listed above.




Sexual Harassment



Staff Complaints









Please Note:

Discrimination and Sexual Harassment

For information about the district’s commitment to Nondiscrimination, Sexual Harassment, and Title IX, related resources, and information about how to file a complaint, please refer to the district’s Nondiscrimination page. 

Student Bullying

Incidents of bullying or harassment should be reported to the school principal or other staff member at the school